In short
Policies
The four things most clients ask before they book.
- Deposit to book
Deposit on long styles
Styles marked "Deposit to book" hold a braider's day. It goes toward your service.
Notice
We ask for 48 hours to cancel or move an appointment.
Lateness
More than 30 minutes late on a long style and we may need to rebook.
Teens
Under 18, come with a parent or guardian, who stays for the first visit.
The details
Booking and deposits
Book online or text us. Services marked "Deposit to book" hold a braider's day with a deposit that goes toward your service, and the amount shows when you book. Straight-back cornrows and the shorter visits take no deposit.
Canceling and running late
Please give us 48 hours to cancel or move an appointment. A long style holds one braider's whole day, and notice lets us offer that time to someone else. If you're running late, call or text: more than 30 minutes late on a long style and we may need to rebook.
If you miss an appointment
If you miss an appointment without a word, the deposit stays with the shop and we ask for a new one to rebook. It happens, and we would rather hear from you before it does.
Children and companions
Teens are welcome. Anyone under 18 comes with a parent or guardian, who stays for the first visit. For everyone else, one guest can wait with you, so the room stays calm for people in long appointments.
If you're not happy
If you're not happy with your braids, tell us within a few days and we'll make it right. We'd rather adjust a row or a part while it's fresh, so tell us as you go, too.
Tipping
Tips are welcome and never expected. Leave one at the desk or when you pay, and it goes to the braider who did your hair.
Questions about a policy?
Text or call us and we'll talk it through before you book.